AGB
Terms of Service
Effective Date: 28/09/2024
Welcome to Flexor! By using flexorbag.de and purchasing from our store, you agree to these Terms of Service.
1. General Terms
- You must be 18 or older, or have parental consent, to use this website. By using it, you agree to comply with all laws. We may update these Terms at any time, with changes posted here.
2. Products and Pricing
- Prices are in Euros, excluding shipping fees. Prices and availability may change without notice. We strive for accuracy but reserve the right to correct errors and adjust prices.
3. Order Process
- You'll receive a confirmation email after placing an order. Orders are processed after payment verification. If an item is unavailable, we'll notify you and offer a replacement or refund.
4. Payment
- We accept credit card, PayPal, and Klarna. Full payment is required before shipping. By paying, you confirm your right to use the chosen method.
5. Shipping and Delivery
- See our Shipping Policy for options, rates, and times. Delivery times are estimates and may vary. Customs fees, duties, or taxes on international shipments are the buyer's responsibility.
6. Shipping Insurance
- Optional insured shipping covers lost or damaged items for a fee. Claims must be made within 4 days of the estimated delivery date.
7. Returns and Refunds
- See our Refund Policy for details on returns and refunds.
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Uncollected Packages:
- Customers are responsible for monitoring the shipment's status using the tracking information provided via email. The tracking details will indicate the delivery status and, if applicable, the collection location and timeframe.
- Failure to collect the package within the carrier’s stated time frame will result in the package being returned to us. In such cases:
- No refunds will be issued, as the seller has fulfilled their contractual obligation to deliver the goods to the specified address or collection location.
- Redelivery is not offered for uncollected packages.
8. Customer Responsibilities
- Provide accurate order details, including shipping and payment info. We aren’t liable for delays or losses due to incorrect information. Use products as per manufacturer guidelines.
9. Privacy and Data Protection
- We value your privacy. By using our site, you consent to our data practices outlined in our Privacy Policy.
10. Limitation of Liability
- We are not liable for indirect or incidental damages. Our liability is limited to the product's purchase price.
11. Governing Law
- These Terms are governed by the laws of [Your Country/State]. Disputes will be resolved in courts of [Your Jurisdiction].
12. Contact Information
- For questions, email us at support@flexorbag.de.
13. Changes to Terms
- We may modify these Terms at any time. Changes will be posted here, and your continued use signifies acceptance.
14. Acceptance of Terms
By using our website or making a purchase, you agree to these Terms of Service.
15. SMS Marketing Consent
By subscribing to Flexor’s SMS/text messaging service, you consent to receive recurring messages from Flexor at the mobile number you provided, including promotional messages such as cart reminders and special offers. Message frequency may vary. Message and data rates may apply, and charges are your responsibility.
You can opt out at any time by texting "STOP" to cancel or following the unsubscribe link in any message. You’ll receive a confirmation text upon opting out. To get support, text "HELP" or email support@flexorbag.de.
Participation in this service is voluntary and not required for any purchase. You are not charged by Flexor for the Service, but message charges may apply from your wireless provider.
For privacy details, refer to our Privacy Notice.