Shipping & Delivery
How long does shipping take?
- We process orders within 4 business days. After processing, DHL typically delivers within 6 business days to Germany, and the rest of the world.
How to track my order?
- Once your order is shipped, typically within the 4 business days, you will receive an email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery through the relevant courier's website.
I want to cancel my order!
- To request a cancellation, please email support@flexorbag.de with your order number. We can process cancellations and refunds only if the order has not yet been shipped; once an order is shipped (typically within 4 business days), it cannot be cancelled.
- We process orders within 4 business days. After processing, DHL typically delivers within 6 business days to Germany, and the rest of the world.
How to track my order?
- Once your order is shipped, typically within the 4 business days, you will receive an email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery through the relevant courier's website.
I want to cancel my order!
- To request a cancellation, please email support@flexorbag.de with your order number. We can process cancellations and refunds only if the order has not yet been shipped; once an order is shipped (typically within 4 business days), it cannot be cancelled.